"I would like to take a moment and highlight the excellent job that all three ladies I met during my first office visit performed. My initial contact, after inquiring for an appointment via your website, was from Andrea, she also greeted me directly after entering the office on my appointment date. She was very pleasurable to speak with, and was very intentional offering guidance throughout this process. While receiving my optical testing, Jessica administered these prodedures and was very professional in both her care and her knowledge of the process. She answered all my questions without hesitation. Finally, I spent time with Heather, who was a real pleasure to work with. She modeled a wonderful example of how customer service should be displayed in this process. In addition, her product knowledge and explanation of insurance coverage was remarkable... she is a real asset to your practice. My doctor, Brent Fry, was also very knowledgeable and explained all the procedures and outcomes sufficiently. As you can tell by this note, I am a true believer of giving feedback in every service experience. I can definitely say that I am a completely satisfied customer of Premier Eyecare... thank you!"